Support
A timely response is essential to quality technical support. Our team of informed, experienced professionals provides you with knowledgeable responses to your questions about setup, configuration and utilization of our software and services.
Our support team maintains records on your installation, configuration and details on all support calls as part of our ongoing commitment to quality control. Our technical support staffers are available Mon. through Fri. 6:30 am to 5:00 pm PST.
Need help before or after our office hours? Please visit our knowledge base for immediate solutions to the most common questions.
Support Hours
Monday – Friday
9:30 am ET/6:30 am PT – 8:00 pm ET/5 pm PT
Email
SymPro: support@sympro.com
Treasury Desktop: desktop@emphasys-software.com
Telephone
Sympro: 510-655-0900 /option 2
Treasury Desktop: 800-349-0583
Fax: 510-655-4064
Emphasys Software does not accept unsolicited advertisements at its fax numbers.
Remote Support
This will give a Support technician access to your computer.
